Last Updated: 04/30/25
Power Business Group MN INC dba Benjamin Franklin Plumbing, One Hour Heating and Air, and Mister Sparky (“Company,” “we,” “us,” or “our”) operates the website https://southsota.com (the “Website”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and disclose information when you use our Website and services.
1. Information We Collect
We may collect the following types of information from users of our Website:
- Personal Information: Includes your name, email address, phone number, and mailing address, which you provide when contacting us, requesting services, or signing up for promotions.
- Payment Information: If you make a payment for services, we collect billing details, but payment processing is handled by third-party payment processors.
- Technical and Usage Information: Includes IP address, browser type, operating system, and browsing behavior collected through cookies and analytics tools.
- Communication Data: Includes records of any communications you have with us, such as customer service inquiries.
Power Business Group MN INC will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe at any time and no further messages will be sent.” Their phone number will not be shared with third parties for marketing or promotional purposes. See our Terms and Conditions
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and manage our plumbing and HVAC services in Minneapolis, MN and surrounding areas.
- To communicate with you regarding appointments, service updates, and promotions.
- To process payments and complete transactions.
- To improve our Website, customer service, and overall user experience.
- To comply with legal obligations and enforce our policies.
3. Sharing and Disclosure of Information
Power Business Group MN INC does not sell, rent, loan, trade, or lease any personal information collected at our site, including contact forms, download requests or email lists. Your phone numbers and opt-in data will not be shared with third parties for marketing purposes.. However, we may share your information in the following cases:
- Service Providers: With third-party vendors who assist in our business operations, such as payment processors, marketing partners, and IT service providers.
- Legal Compliance: If required by law, to respond to legal requests, enforce our policies, or protect our rights and safety.
- Business Transfers: If we undergo a business merger, sale, or acquisition, your information may be transferred as part of the transaction.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience and analyze Website traffic. You can manage cookie preferences through your browser settings.
5. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.
6. Security of Your Information
We implement appropriate security measures to protect your personal information. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.
7. Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, including:
- The right to access and update your information.
- The right to request deletion of your data.
- The right to opt out of marketing communications.
To exercise your rights, contact us using the information below.
Power Business Group MN INC dba Benjamin Franklin Plumbing, One Hour Heating and Air, and Mister Sparky
Website: https://southsota.com
Phone: (507) 645-7444
Address: 32018 Dahomey Ave, Northfield, MN 55057
8. Children’s Privacy
Our Website is not intended for children under 13. We do not knowingly collect information from children. If we become aware of such collection, we will take steps to remove it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your information, please contact us at:
Power Business Group MN INC dba Benjamin Franklin Plumbing, One Hour Heating and Air, and Mister Sparky
Website: https://southsota.com
Phone: (507) 645-7444
Address: 32018 Dahomey Ave, Northfield, MN 55057
By using our Website, you consent to this Privacy Policy.